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Customer Services

Here at Westin Gourmet we work really hard to deliver the best experience for all of our lovely customers, but we accept that sometimes things can go a little bit wrong. If your not satisfied with any aspect of your order please do get in touch immediately - we value everyone's opinion and relish the opportunity to put things right.

Support Is Available From 9am-5pm Weekdays

Please be patient - if your support query is submitted outside of these times the team will get back to you on the following day or Monday. Don't worry, any issues or questions will be sorted and answered.

Our customer support team are a very friendly bunch who like nothing more than helping customers!

Email:support@westingourmet.co.uk

Please note we cannot cancel some items in order within 48 hours of the delivery date as the product will already have been butchered and prepared specifically for your order.

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Current Response Time - 24 Business Hours.

Support is available from 9am to 5pm. Weekends are not business hours.